BCLL Director Mishra inspects BRTS buses
|Source: The Hitavada Date: 08 Mar 2017 11:36:25|
During the inspection, Director of BCLL Keval Mishra instructed the officials to check the camera functioning and gave instructions to write a message beneath the camera saying ‘You are under CCTV surveillance’ so that people know about it
Newly appointed Director of Bhopal City Link Limited (BCLL), Keval Mishra did surprise inspection of BRTS buses on Tuesday to ensure safe and convenient plying of buses to provide better facilities to passengers. He did inspection on Kolar and Mandideep road in buses of different routes along with other officials of BCLL. He along with the team investigated about the behaviour of driver and conductor with passengers and smart pass holders, uniform of employees, ETVM machines, camera functioning and specially if ticket is being given to the passengers or not. Passengers were also asked for feedback and suggestions. Most of the passengers were satisfied with the services but requested to increase extend the plying time of bus service till late at night.
Mishra said that in the earlier inspection carried out by him decision was taken to implement Passenger Fault System under which statutory action of challan was provisioned against a passenger travelling without ticket. During the inspection passengers travelling without ticket were booked under this system along with bus conductor. Action was taken against drivers and conductors for not wearing uniform and they were strictly warned to wear uniforms while on duty. Challan was done of 1 passenger and 13 drivers/conductors. Directions were also given to issue show cause notice to bus operators. ETVM machines and cameras were also checked. Malfunctioning cameras were being fixed and ETVM machines giving light prints were changed at once. He also appealed the passenger to avail the service of Mahapaur Smart Pass, do not travel without ticket and to use low floor buses to lessen traffic bottlenecks in the city.
He said, “Action was taken against passengers travelling without ticket and conductors and drivers without uniform. I asked to change the led light, denoting that the camera is on and replace it with a bigger led with more visibility, so that the driver as well the passenger can see that the camera is in working condition. I also checked the camera functioning and gave instructions to write a message beneath the camera saying ‘You are under CCTV surveillance’ so that people know about it.”