Yet another snag throws Exim trade out of gear!

Source: The Hitavada      Date: 29 Aug 2017 09:26:10


By Niraj Chinchkhede,

Close on the heels of recent Icegate portal failure at national-level that had brought e-filing services of Customs brokers and cargo carriers across the country to standstill for over two days, another technical snag occurred here in the city on Monday affecting Exim trade.

Export of products and commodities like rice, yarn, denim fabrics, aluminium coils, HDP bags, castings and railway fittings among other products was affected in ICD, Nagpur. Similarly, import trade has also met similar fate on Monday when Custom officials could not clear the documents.

The Customs officials confirmed that the operations at ICD, Nagpur were disrupted on Monday as a main cable connecting the computer network to the centralised system broke near Ajni thereby affecting movement of over 150 containers in one day.

R Y Kanaujia, Assistant Commissioner of Customs, Nagpur, said, the on-line procees in Ajni office has became non functional due to the technical snag.

“Right from the morning hours, the system was down and it continued till late in the evening. We were helpless as our computers had lost connectivity. But we have identified the fault and concerned agencies are repairing it. We hope that the system would be restored by Tuesday afternoon,” he told The Hitavada.

It is important to note that on August 21, the Icegate portal had failed which gave tough time to the exporters and importers. The Exim trade had suffered a major loss during the period when the Electronic Data Interchange (EDI) gateway -- Icegate portal had collapsed because of which all the registered users could not access the system and CONCOR’s Inland Container Depot (ICD), Nagpur delayed the movement of over 1,250 containers. Operations in ICD, Borkhedi were also disrupted which restricted movement of over 150 containers.

However, the system was restored on Saturday and the Customs officials claimed that they cleared all the pending tasks on the same day. But with the fresh technical snag surfacing on Monday, the Exim trade has once again reeling under pressure and agents associated with the trade are expressing serious concerns over the system. “We cannot afford to delay movement of our consignments. It is causing huge financial loss to us and our clients too,” said one of the exporters.

Another exporter, on a condition of anonymity, told The Hitavada that back-to-back technical faults are giving tough time to exporters and importers.

“More than 150 exporters and about 100 importers have been impacted. It is important to note that the agents have to pay detention charges to CONCOR even when they are not at fault. Though there is a facility to claim return when such technical faults occur, the process involved it is not very simple and most of us tried to avoid it,” sources said.