Refund unspent money of customers: Trai to RCom

Source: The Hitavada      Date: 20 Jan 2018 10:35:56


Jan 19,


FOLLOWING complaints from Reliance Communications customers, telecom regulator Trai on Friday directed the company to refund unspent balance and security deposit of its customers. The Telecom Regulatory Authority of India (Trai) has directed Anil Ambani-led RCom to refund money of pre-paid subscribers and deposit of post-paid customers and report compliance to the regulator by February 15 and March 31, 2017 respectively. The loss making and debt ridden RCom closed mobile calling service on its network from Dec 1 in about half of the country and rest from December 29.