Madhya Pradesh’s initiative of Samadhan Ek Din lauded

Source: The Hitavada      Date: 12 Sep 2018 10:29:49



Regional Conference on Good Governance concludes

Staff Reporter

CHIEF Secretary Basant Pratap Singh said that there is a noticeable rise in the number of redressal of cases within the prescribed time limit, with Government services coming under the jurisdiction of Public Service Management. This has also enhanced the faith of the people in Government systems and they are also experiencing the sense of Good Governance.

Basant Pratap Singh was addressing the concluding session of Government of India’s regional conference organised on Good Governance in Bhopal. Delegations from Rajasthan, Bihar, Chhattisgarh, Gujarat, Punjab, Madhya Pradesh, Odisha, Jharkhand, Meghalaya, Himachal Pradesh and Haryana participated in the two-day regional conference based on education, agriculture and public-oriented services. Advisor of NITI Aayog Rakesh Ranjan, gave a presentation on the changes in aspiring districts. On the second day of the conference, presentation was given on slum-free city Chandigarh, Panch-Sarpanch portal of Madhya Pradesh and the process of online application of students in Odisha.

Singh told that Madhya Pradesh is the first state in the country to introduced the Public Services Delivery Guarantee Act in year 2010. A separate department was set up for smooth functioning of the Act. More than 425 services have been notified under the Act so far out of which more than 250 services are totally online.

Singh told that 412 Public Service Centres and over 13,000 MP Online kiosks are operating at tehsil and development block headquarters in the State. More than 28 lakh applications have been settled in four months from the recently introduced ‘Samadhan Ek Din’ counter.

Innovative initiatives like Parakh, Samadhan Online and CM Helpline for prompt redressal of public grievances and to directly connect with the people have been introduced. Singh said that the Regional Conference organised by the Government of India to share their experiences with respect to Good Governance has provided new opportunities for the states to learn.

Secretary, Government of India, K V Eapen also addressed the Conference on the occasion. Appreciating Madhya Pradesh’s Yojana ‘Samadhan Ek Din’, Eapen said that the implementation of such innovations in different states on a wider level only can prove the effectiveness of such conferences.