To enhance passenger experience at Nagpur Station, Central Railway has affixed innovative QR-based 3D/2D Way Finder Web Portal — Marg Darshak. General Manager Dharm Veer Meena inaugurated the facility the other day. Divisional Railway Manager (DRM) Manish Agarwal also was also present. Passengers Mayuri Agarwal and Suresh Babu were the first to inaugurate the kiosk that will revolutionise navigation within the station. Marg Darshak is nothing but leveraging digital technology for passengers convenience. It will help travellers located various services at the station. By scanning a QR code displayed on kiosks around the station, passengers can access a range of services to enhance their station experience, including — Detailed 2D route maps: Navigate the station with ease, planning your journey ahead. Immersive 360-Degree 3D station views: Virtually explore the station layout for better orientation. Voice assistance: Get real-time, step-by-step guidance and directions. Real-time positioning and Blue-dot navigation: Track your location within the station with ease. Emergency guidance: Quickly locate safety points and emergency exits when needed. A boon for passengers, the Marg Darshak is designed with inclusivity in mind, providing a seamless experience for all passengers, including Divyang and senior citizens.

 

The facility offers: Accessibility features: A user-friendly interface with clear, easy-to-follow instructions. Virtual Help Desk: Request services such as wheelchairs, stretchers, or medical assistance. Revenue generation potential: A new opportunity for advertisers to reach a wide audience and contribute to the station’s service offerings. General Manager emphasised the pivotal role of technology in enhancing the passenger experience, stating that Marg Darshak is a testament to Central Railway’s commitment to providing intuitive and efficient services. With plans to expand this innovative initiative across other stations in the Nagpur Division, the aim is to make travel more seamless and convenient for passengers. To experience the future of station navigation, passengers can explore Marg Darshak by visiting the kiosk at Nagpur Station or scanning the QR code on the portal for a guided, interactive journey through the station.