INDIAN Railways passengers can now order food online through WhatsApp while travelling by using their PNR number, said the officials.

Zoop, the food delivery service by Indian Railway Catering and Tourism Corporation Ltd. (IRCTC), recently partnered with Jio Haptik to allow users to order food through their WhatsApp chatbot service in just a few simple steps.

“You can chat with Zoop on WhatsApp at +91 7042062070. It also provides a quick and easy 3-click payment experience within WhatsApp to place instant orders with real-time tracking and support,” the statement reads. IRCTC has been set up as an extended arm of the Indian Railways to upgrade, professionalise and manage the catering and hospitality services at stations, on trains and other locations and promote domestic and international tourism. E-Catering is part of this.